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* cultural norms and values of interlocutors;
 
* cultural norms and values of interlocutors;
 
* cultural intentions of the parties during negotiations.
 
* cultural intentions of the parties during negotiations.
  +
=== Course evaluation ===
  +
{| class="wikitable"
  +
|+ Course grade breakdown
  +
|-
  +
! Type !! Points
  +
|-
  +
| In-class work (including exercises) || 85
  +
|-
  +
| Exams || 15
  +
|}
  +
  +
=== Grades range ===
  +
{| class="wikitable"
  +
|+ Course grading range
  +
|-
  +
! Grade !! Points
  +
|-
  +
| A. Excellent || [90, 100]
  +
|-
  +
| B. Good || [80, 89]
  +
|-
  +
| C. Satisfactory || [70, 79]
  +
|-
  +
| D. Poor || [0, 69]
  +
|}

Revision as of 14:01, 17 January 2022

Cross-Cultural Communication for IT-Specialists

  • Course name: Cross-Cultural Communication for IT-Specialists
  • Course number: 0.1 Course characteristics

Course Characteristics

Key concepts of the class

What is the purpose of this course?

Course objectives based on Bloom’s taxonomy

- What should a student remember at the end of the course?

By the end of the course, the students should be able to

  • key conditions for fruitful communication across cultures;
  • stereotypes and prejudice in different cultures;
  • non-verbal methods of communication in different cultures;
  • cultural taboos in formal/informal conversations;
  • strategies of dealing with cross-cultural misunderstandings.

- What should a student be able to understand at the end of the course?

By the end of the course, the students should be able to

  • competences necessary for working in cross-cultural environment;
  • differences in various cross-cultural dimensions;
  • strategies of dealing with cross-cultural misunderstandings;
  • general aspects of formal/informal verbal communication in cross-cultural environment.

- What should a student be able to apply at the end of the course?

By the end of the course, the students should be able to

  • methods to identify and combat with cultural shock;
  • techniques to interpret correctly the cultural values of interlocutors;
  • strategies of spelling out non-verbal cultural signs typical of their interlocutors;
  • techniques to overcome cultural bias in themselves and their interlocutors/opponents.
  • What should a student be able to evaluate at the end of the course? By the
  • end of the course, the students should be able to evaluate:
  • level of cultural shock they experience (can experience) in different countries;
  • their current cross-cultural competence and the way to improve it;
  • non-verbal signs and symbols to help understand interlocutors from other cultures;
  • cultural norms and values of interlocutors;
  • cultural intentions of the parties during negotiations.

Course evaluation

Course grade breakdown
Type Points
In-class work (including exercises) 85
Exams 15

Grades range

Course grading range
Grade Points
A. Excellent [90, 100]
B. Good [80, 89]
C. Satisfactory [70, 79]
D. Poor [0, 69]