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Cross-Cultural Communication for IT-Specialists
- Course name: Cross-Cultural Communication for IT-Specialists
- Course number: 0.1 Course characteristics
Course Characteristics
Key concepts of the class
What is the purpose of this course?
Course objectives based on Bloom’s taxonomy
- What should a student remember at the end of the course?
By the end of the course, the students should be able to
- key conditions for fruitful communication across cultures;
- stereotypes and prejudice in different cultures;
- non-verbal methods of communication in different cultures;
- cultural taboos in formal/informal conversations;
- strategies of dealing with cross-cultural misunderstandings.
- What should a student be able to understand at the end of the course?
By the end of the course, the students should be able to
- competences necessary for working in cross-cultural environment;
- differences in various cross-cultural dimensions;
- strategies of dealing with cross-cultural misunderstandings;
- general aspects of formal/informal verbal communication in cross-cultural environment.
- What should a student be able to apply at the end of the course?
By the end of the course, the students should be able to
- methods to identify and combat with cultural shock;
- techniques to interpret correctly the cultural values of interlocutors;
- strategies of spelling out non-verbal cultural signs typical of their interlocutors;
- techniques to overcome cultural bias in themselves and their interlocutors/opponents.
- What should a student be able to evaluate at the end of the course? By the
- end of the course, the students should be able to evaluate:
- level of cultural shock they experience (can experience) in different countries;
- their current cross-cultural competence and the way to improve it;
- non-verbal signs and symbols to help understand interlocutors from other cultures;
- cultural norms and values of interlocutors;
- cultural intentions of the parties during negotiations.
Course evaluation
type | points |
---|---|
In-class work (including exercises) | 85 |
Exams | 15 |
Grades range
grade | low | high |
---|---|---|
A. Excellent | 90 | 100 |
B. Good | 80 | 89 |
C. Satisfactory | 70 | 79 |
D. Poor | 0 | 69 |
Resources and reference material
Course Sections
The main sections of the course and approximate hour distribution between them is as follows: