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= Developing Entrepreneurial Skills for a Startup Founder =
= Simulation modeling of financial and economic systems =
 
* '''Course name''': Simulation modeling of financial and economic systems
+
* '''Course name''': Developing Entrepreneurial Skills for a Startup Founder
* '''Code discipline''': P.1.1 Course Characteristics
+
* '''Code discipline''': R-01
 
* '''Subject area''':
 
* '''Subject area''':
   
 
== Short Description ==
 
== Short Description ==
  +
This course covers the following concepts: A systematic and balanced approach to the development of entrepreneurial skills for the hi-tech startup founder; Entrepreneurial thinking as a unique phenomenon and the basic condition of successful entrepreneurship; Practice-oriented approach including real-life examples, work-based learning.; Startup founder as a “leader and follower”..
This course covers the following concepts: Introduction to the basic concepts of modeling business processes and queuing systems; Development of skills in building models of queuing systems; Mastering the basic tools of simulation modeling.
 
   
 
== Prerequisites ==
 
== Prerequisites ==
Line 22: Line 22:
 
! Section !! Topics within the section
 
! Section !! Topics within the section
 
|-
 
|-
  +
| Entrepreneurial thinking and hard-skills for a startup founder in hi-tech sphere ||
| Dynamic systems and discrete-event modeling ||
 
  +
# Entrepreneurial thinking as a key concept for the startup founder
# A block method for implementing models of dynamic systems. Modeling of discrete systems.
 
  +
# Entrepreneurial Skills: Top-5 hard-skills for a startup founder in hi-tech sphere
# Application of an event model to control discrete flows. Process approach.
 
 
|-
 
|-
| Theory and methods of system dynamics ||
+
| Soft-skills of a startup founder ||
  +
# Presentation and communication skills to promote a startup. Networking.
# Theoretical foundations of system dynamics. Methodology for the development of system dynamic models. Archetypes of system dynamics.
 
  +
# Time management, stress management and personal efficiency: how to ensure balance and productivity for a founder
# Continuous and discrete modeling. Compressed and real time. The concept of model time.
 
  +
# Innovative and flexible thinking, creativity
# The theory of feedbacks and lag dependencies. Implementation of the simulation model in the form of a system of simultaneous equations.
 
 
|-
 
|-
  +
| Entrepreneurial identity of a startup founder and facing challenges ||
| Multi-agent systems ||
 
  +
# Startups in VUCA and BANI Reality: How Entrepreneurial Thinking Can Help a Founder Be Efficient in the Face of Uncertainty
# The paradigm of agent modeling. Architecture of agent models. The concept of an agent's state map.
 
  +
# A startup as a “reflection” of the founder’s personality: how personal growth helps to increase efficiency and form a strong team
# Collective behavior of agents. Interaction of agents with the environment and with each other. Agents in space and in time.
 
 
|}
 
|}
 
== Intended Learning Outcomes (ILOs) ==
 
== Intended Learning Outcomes (ILOs) ==
   
 
=== What is the main purpose of this course? ===
 
=== What is the main purpose of this course? ===
  +
The main purpose of this course is to provide a startup founder with a holistic understanding of how various entrepreneurial skills can help ensure not only the potential success of a startup, but also their own personal effectiveness, as well as enjoyment of running a hi-tech business.
The main purpose of this course is the formation of students' complex of theoretical knowledge and methodological foundations in the field of simulation modeling systems, as well as practical skills in the implementation and use of such systems within the framework of financial and economic subject areas
 
   
 
=== ILOs defined at three levels ===
 
=== ILOs defined at three levels ===
Line 44: Line 44:
 
==== Level 1: What concepts should a student know/remember/explain? ====
 
==== Level 1: What concepts should a student know/remember/explain? ====
 
By the end of the course, the students should be able to ...
 
By the end of the course, the students should be able to ...
* explain the purpose of the sections of the conceptual description of the object of study;
+
* the content and characteristics of the modern concept of "entrepreneurial thinking";
  +
* basic entrepreneurial skills and their features;
* understand the basic classes and principles of building information systems used for the practical implementation of simulation methods;
 
  +
* methods of self-assessment of readiness for entrepreneurial activity;
* understand the basic methods of simulation modeling, including methods of system dynamics, agent modeling, discrete-event modeling, probabilistic modeling;
 
  +
* features of presentation, communication skills and networking, their importance for the promotion of a startup;
* know the stages of planning a simulation experiment;
 
* understand the characteristics of the simulation modeling (SM) systems market and the prospects for the development of SM systems.
+
* concepts and characteristics, the main tools of time management, stress management and personal effectiveness;
  +
* definition, features and characteristics of creativity, innovative and flexible thinking in the context of a startup;
  +
* basic investor requirements for founder skills;
  +
* the concept and characteristics of VUCA- / BANI-reality, special requirements for entrepreneurial skills of the founder in conditions of uncertainty;
  +
* concept and characteristics of a concept of a founder as a “leader and follower”.
   
 
==== Level 2: What basic practical skills should a student be able to perform? ====
 
==== Level 2: What basic practical skills should a student be able to perform? ====
 
By the end of the course, the students should be able to ...
 
By the end of the course, the students should be able to ...
  +
* Entrepreneurial thinking and basic entrepreneurial skills for the potential effectiveness of a startup;
* determine the required type of simulation model depending on the task;
 
  +
* Innovational and flexible thinking, creativity
* list and describe methods of calculating the main statistical indicators for evaluating the effectiveness of financial and economic systems;
 
  +
* Time-management and stress management
* carry out statistical processing of the initial data for the simulation model;
 
  +
* Presentation and communcation skills
* conduct a simulation experiment and process the results;
 
  +
* Dealing with uncertainty and facing the challenges
* interpret the results of a simulation experiment.
 
  +
* Teambuilding and leadership for startup founder
   
 
==== Level 3: What complex comprehensive skills should a student be able to apply in real-life scenarios? ====
 
==== Level 3: What complex comprehensive skills should a student be able to apply in real-life scenarios? ====
 
By the end of the course, the students should be able to ...
 
By the end of the course, the students should be able to ...
  +
* Understanding of readiness to start business in hi-tech sphere
* carry out calculations of the main performance indicators for various classes of Markov-type queue models;
 
  +
* Effective communication with investor
* develop simulation models based on the use of modern simulation methods and integrated with various data sources;
 
  +
* Presenting startup and effective analyzation of feedback
* solve the problem of choosing the input probability distribution for a specific simulation model;
 
  +
* Managing startup team
* apply simulation modeling systems to solve forecasting problems, to conduct scenario (situational) modeling and analysis, intelligent data processing;
 
  +
* Facing the challenges in startup realities and leading the team
* apply simulation modeling systems to search for optimal management solutions, risk impact assessment.
 
  +
* Organizing of constant self-delvelopment for the effectiveness of startup
 
== Grading ==
 
== Grading ==
   
Line 88: Line 94:
 
! Activity Type !! Percentage of the overall course grade
 
! Activity Type !! Percentage of the overall course grade
 
|-
 
|-
| Homework || 50
+
| Labs/seminar classes || 20
 
|-
 
|-
| Assessment || 30
+
| Interim performance assessment || 30
 
|-
 
|-
| Final Exam || 20
+
| Exams || 50
 
|}
 
|}
   
Line 101: Line 107:
   
 
=== Open access resources ===
 
=== Open access resources ===
  +
* Kiyosaki, R. (2011) Rich Dad Poor Dad. What The Rich Teach Their Kids About Money - That the Poor and Middle Class Do Not! Plata Publishing.
* Bungartz H.-J., Zimmer S., Buchholz M., Pflüger D. Modeling and Simulation, Berlin, Heidelberg: Springer Berlin Heidelberg, 2014.
 
  +
* Willink, J. (2020) Discipline Equals Freedom: Field Manual. St. Martin’s Press.
* Yoav S., Leyton-Brown K. Multiagent Systems: Algorithmic, Game-Theoretic, and Logical Foundations. Cambridge University Press, 2009.
 
  +
* Five Insightful TED Talks That Every Startup Founder Should Watch https://mindsea.com/startup-founder-ted-talks/
* Borshchev A., Grigoryev I. The Big Book of Simulation Modeling Multimethod Modeling with AnyLogic 8.
 
* Bossel H. Modeling and Simulation, Wiesbaden: Vieweg Teubner Verlag, 1994.
 
* Forrester J.W. World Dynamics, Wright-Allen Press, Inc., 1971.
 
   
 
=== Closed access resources ===
 
=== Closed access resources ===
Line 119: Line 123:
 
|-
 
|-
 
! Learning Activities !! Section 1 !! Section 2 !! Section 3
 
! Learning Activities !! Section 1 !! Section 2 !! Section 3
|-
 
| Development of individual parts of software product code || 1 || 1 || 1
 
 
|-
 
|-
 
| Homework and group projects || 1 || 1 || 1
 
| Homework and group projects || 1 || 1 || 1
  +
|-
  +
| Midterm evaluation || 1 || 1 || 1
 
|-
 
|-
 
| Reports || 1 || 1 || 1
 
| Reports || 1 || 1 || 1
  +
|-
  +
| Essays || 1 || 1 || 1
  +
|-
  +
| Oral polls || 1 || 1 || 1
 
|-
 
|-
 
| Discussions || 1 || 1 || 1
 
| Discussions || 1 || 1 || 1
 
|-
 
|-
| Testing (written or computer based) || 0 || 0 || 1
+
| Testing (written or computer based) || 0 || 1 || 0
 
|}
 
|}
 
== Formative Assessment and Course Activities ==
 
== Formative Assessment and Course Activities ==
Line 135: Line 143:
   
 
==== Section 1 ====
 
==== Section 1 ====
  +
{| class="wikitable"
 
  +
|+
  +
|-
  +
! Activity Type !! Content !! Is Graded?
  +
|-
  +
| Question || What are the key features of entrepreneurial thinking? || 1
  +
|-
  +
| Question || What are the top-5 hard skills for a startup founder? || 1
  +
|-
  +
| Question || What are the characteristics of startup readiness? How can you understand that someone is ready to start a business? || 1
  +
|-
  +
| Question || Why is self-assessment so important for starting a business? || 1
  +
|-
  +
| Question || What is a personal brand? What does it consist of? || 1
  +
|-
  +
| Question || Do you think a startup founder can/should be excellent in all top-5 hard-skills? Why? || 0
  +
|-
  +
| Question || Which skills can you add to this list? Why? || 0
  +
|-
  +
| Question || Do you think that most successful entrepreneurs were having their entrepreneurial skills already well developed or were developing them to be a success? Find 2-3 examples. || 0
  +
|-
  +
| Question || Do you think startup founder should always be a manager? Find 2-3 examples. || 0
  +
|-
  +
| Question || Do you know any examples of startup founders without a proper background and knowledge in the sphere of his/her business? Is it possible in IT-sphere? || 0
  +
|-
  +
| Question || Questions for exam preparation within this section || 0
  +
|-
  +
| Question || What is the vision of hard-skills of a startup founder? Find 3-5 examples on internet. || 0
  +
|-
  +
| Question || How do typical hard-skills of a startup founder differ in IT-sphere? Why do you think so? || 0
  +
|-
  +
| Question || What is your motivation of becoming a startup founder? || 0
  +
|-
  +
| Question || Do you think it is possible to understand if a startup will be successful or not? Find 2-3 examples of real stories of success and failure in the predictions. || 0
  +
|-
  +
| Question || Do you have an entrepreneurial thinking? How others can see it? Do you want to develop it? How do you think to do it? || 0
  +
|}
 
==== Section 2 ====
 
==== Section 2 ====
  +
{| class="wikitable"
 
  +
|+
  +
|-
  +
! Activity Type !! Content !! Is Graded?
  +
|-
  +
| Question || What is a pitch deck? What is an elevator pitch? || 1
  +
|-
  +
| Question || What are the main principles of time-management? Startups are all about deadlines, would you agree or not? || 1
  +
|-
  +
| Question || Is stress always harmful and negative? Why? When stress is very harmful? || 1
  +
|-
  +
| Question || What is networking? What are the main differences between networking and “useful” connections? || 1
  +
|-
  +
| Question || What is creativity / innovational thinking/ flexible thinking? || 1
  +
|-
  +
| Question || What are the best stress management techniques you know? (use different kind of sources for your search) || 0
  +
|-
  +
| Question || What are the best startup pitches in your opinion? Find 2-3 best inspirational examples. || 0
  +
|-
  +
| Question || What can your startup community look like? Which values will you share? Who will join you and why? || 0
  +
|-
  +
| Question || Why is it difficult to listen and hear others? Why is this so important in startup/investors relationship? || 0
  +
|-
  +
| Question || What are the most important psychological aspects of investor/founder relationship? || 0
  +
|-
  +
| Question || Test questions for exam preparation within this section || 0
  +
|-
  +
| Question || What are the crucial parts of the pitch deck? || 0
  +
|-
  +
| Question || What is a work/life balance for a startup founder? || 0
  +
|-
  +
| Question || How does stress management can be used by a startup founder? || 0
  +
|-
  +
| Question || Create your own time-management rules || 0
  +
|-
  +
| Question || What are the innovative technologies that you are going to use in your startup? || 0
  +
|}
 
==== Section 3 ====
 
==== Section 3 ====
  +
{| class="wikitable"
 
  +
|+
  +
|-
  +
! Activity Type !! Content !! Is Graded?
  +
|-
  +
| Question || What is VUCA and BANI reality for entrepreneurs? || 1
  +
|-
  +
| Question || What is a professional identity of entrepreneur? || 1
  +
|-
  +
| Question || What is a critical incident in entrepreneurship? || 1
  +
|-
  +
| Question || What are the main strategies of facing critical incidents by startup founders? What are their features? || 1
  +
|-
  +
| Question || What is a concept of “leader and follower”? Why is it important for founders in hi-tech sphere? || 1
  +
|-
  +
| Question || What are the best examples of the actions of entrepreneurs for facing the challenges? Find 2-3 interesting examples. || 0
  +
|-
  +
| Question || What is for you to be a startup founder? How does it reflect on your identity? || 0
  +
|-
  +
| Question || Create the identity profile of a famous entrepreneur that inspires you. How does it look? Why all these roles help person to be a success? || 0
  +
|-
  +
| Question || What does uncertainty provide for the startup? How to use the uncertainty for achieving new goals? || 0
  +
|-
  +
| Question || Who are you – a leader or follower? Why? How can a founder combine both these roles? || 0
  +
|-
  +
| Question || Test questions for exam preparation within this section || 0
  +
|-
  +
| Question || Is uncertainty good or bad for a startup founder? Why? || 0
  +
|-
  +
| Question || What are your main strategies of facing critical incidents in entrepreneurship? What are the strong and weak sides of those? || 0
  +
|-
  +
| Question || Do you think being entrepreneur is easy or hard? Why? When do you think it is easier – in the beginning or in some years of practice? || 0
  +
|-
  +
| Question || What are the psychological factor of failure of major of startups within the first year in your opinion? || 0
  +
|-
  +
| Question || What are the main critical incidents that a startup founder must face? || 0
  +
|}
 
=== Final assessment ===
 
=== Final assessment ===
 
'''Section 1'''
 
'''Section 1'''
  +
# Create your hard-skills map and show what is a potential of the development of these skills.
 
  +
# What will you do for the development of these skills in future?
  +
# Evaluate your own startup readiness using the tools of the course
  +
# Evaluate the readiness of your pair companion and give some recommendations that you suppose will be useful for him/her.
 
'''Section 2'''
 
'''Section 2'''
  +
# Present your startup (elevator pitch + standard investors’ 3 minutes pitch)
 
  +
# Present the innovative technologies that you are going to use in your startup? Why are they innovative?
  +
# Present your concept of life/work balance of entrepreneur. Which tools of time management and stress management will you use?
  +
# Present you networking concept. What are your values? Which values can you propose to others?
 
'''Section 3'''
 
'''Section 3'''
  +
# Present your type of entrepreneurial identity and describe which strategies you will use for facing critical incidents
 
  +
# Create your identity profile. How will different identities create cooperation effect for your future effectiveness?
  +
# Find the example when you managed to face the challenge or situation of uncertainty effectively. Why did you manage?
   
 
=== The retake exam ===
 
=== The retake exam ===

Revision as of 00:22, 9 September 2022

Developing Entrepreneurial Skills for a Startup Founder

  • Course name: Developing Entrepreneurial Skills for a Startup Founder
  • Code discipline: R-01
  • Subject area:

Short Description

This course covers the following concepts: A systematic and balanced approach to the development of entrepreneurial skills for the hi-tech startup founder; Entrepreneurial thinking as a unique phenomenon and the basic condition of successful entrepreneurship; Practice-oriented approach including real-life examples, work-based learning.; Startup founder as a “leader and follower”..

Prerequisites

Prerequisite subjects

Prerequisite topics

Course Topics

Course Sections and Topics
Section Topics within the section
Entrepreneurial thinking and hard-skills for a startup founder in hi-tech sphere
  1. Entrepreneurial thinking as a key concept for the startup founder
  2. Entrepreneurial Skills: Top-5 hard-skills for a startup founder in hi-tech sphere
Soft-skills of a startup founder
  1. Presentation and communication skills to promote a startup. Networking.
  2. Time management, stress management and personal efficiency: how to ensure balance and productivity for a founder
  3. Innovative and flexible thinking, creativity
Entrepreneurial identity of a startup founder and facing challenges
  1. Startups in VUCA and BANI Reality: How Entrepreneurial Thinking Can Help a Founder Be Efficient in the Face of Uncertainty
  2. A startup as a “reflection” of the founder’s personality: how personal growth helps to increase efficiency and form a strong team

Intended Learning Outcomes (ILOs)

What is the main purpose of this course?

The main purpose of this course is to provide a startup founder with a holistic understanding of how various entrepreneurial skills can help ensure not only the potential success of a startup, but also their own personal effectiveness, as well as enjoyment of running a hi-tech business.

ILOs defined at three levels

Level 1: What concepts should a student know/remember/explain?

By the end of the course, the students should be able to ...

  • the content and characteristics of the modern concept of "entrepreneurial thinking";
  • basic entrepreneurial skills and their features;
  • methods of self-assessment of readiness for entrepreneurial activity;
  • features of presentation, communication skills and networking, their importance for the promotion of a startup;
  • concepts and characteristics, the main tools of time management, stress management and personal effectiveness;
  • definition, features and characteristics of creativity, innovative and flexible thinking in the context of a startup;
  • basic investor requirements for founder skills;
  • the concept and characteristics of VUCA- / BANI-reality, special requirements for entrepreneurial skills of the founder in conditions of uncertainty;
  • concept and characteristics of a concept of a founder as a “leader and follower”.

Level 2: What basic practical skills should a student be able to perform?

By the end of the course, the students should be able to ...

  • Entrepreneurial thinking and basic entrepreneurial skills for the potential effectiveness of a startup;
  • Innovational and flexible thinking, creativity
  • Time-management and stress management
  • Presentation and communcation skills
  • Dealing with uncertainty and facing the challenges
  • Teambuilding and leadership for startup founder

Level 3: What complex comprehensive skills should a student be able to apply in real-life scenarios?

By the end of the course, the students should be able to ...

  • Understanding of readiness to start business in hi-tech sphere
  • Effective communication with investor
  • Presenting startup and effective analyzation of feedback
  • Managing startup team
  • Facing the challenges in startup realities and leading the team
  • Organizing of constant self-delvelopment for the effectiveness of startup

Grading

Course grading range

Grade Range Description of performance
A. Excellent 90-100 -
B. Good 75-89 -
C. Satisfactory 60-74 -
D. Poor 0-59 -

Course activities and grading breakdown

Activity Type Percentage of the overall course grade
Labs/seminar classes 20
Interim performance assessment 30
Exams 50

Recommendations for students on how to succeed in the course

Resources, literature and reference materials

Open access resources

  • Kiyosaki, R. (2011) Rich Dad Poor Dad. What The Rich Teach Their Kids About Money - That the Poor and Middle Class Do Not! Plata Publishing.
  • Willink, J. (2020) Discipline Equals Freedom: Field Manual. St. Martin’s Press.
  • Five Insightful TED Talks That Every Startup Founder Should Watch https://mindsea.com/startup-founder-ted-talks/

Closed access resources

Software and tools used within the course

Teaching Methodology: Methods, techniques, & activities

Activities and Teaching Methods

Activities within each section
Learning Activities Section 1 Section 2 Section 3
Homework and group projects 1 1 1
Midterm evaluation 1 1 1
Reports 1 1 1
Essays 1 1 1
Oral polls 1 1 1
Discussions 1 1 1
Testing (written or computer based) 0 1 0

Formative Assessment and Course Activities

Ongoing performance assessment

Section 1

Activity Type Content Is Graded?
Question What are the key features of entrepreneurial thinking? 1
Question What are the top-5 hard skills for a startup founder? 1
Question What are the characteristics of startup readiness? How can you understand that someone is ready to start a business? 1
Question Why is self-assessment so important for starting a business? 1
Question What is a personal brand? What does it consist of? 1
Question Do you think a startup founder can/should be excellent in all top-5 hard-skills? Why? 0
Question Which skills can you add to this list? Why? 0
Question Do you think that most successful entrepreneurs were having their entrepreneurial skills already well developed or were developing them to be a success? Find 2-3 examples. 0
Question Do you think startup founder should always be a manager? Find 2-3 examples. 0
Question Do you know any examples of startup founders without a proper background and knowledge in the sphere of his/her business? Is it possible in IT-sphere? 0
Question Questions for exam preparation within this section 0
Question What is the vision of hard-skills of a startup founder? Find 3-5 examples on internet. 0
Question How do typical hard-skills of a startup founder differ in IT-sphere? Why do you think so? 0
Question What is your motivation of becoming a startup founder? 0
Question Do you think it is possible to understand if a startup will be successful or not? Find 2-3 examples of real stories of success and failure in the predictions. 0
Question Do you have an entrepreneurial thinking? How others can see it? Do you want to develop it? How do you think to do it? 0

Section 2

Activity Type Content Is Graded?
Question What is a pitch deck? What is an elevator pitch? 1
Question What are the main principles of time-management? Startups are all about deadlines, would you agree or not? 1
Question Is stress always harmful and negative? Why? When stress is very harmful? 1
Question What is networking? What are the main differences between networking and “useful” connections? 1
Question What is creativity / innovational thinking/ flexible thinking? 1
Question What are the best stress management techniques you know? (use different kind of sources for your search) 0
Question What are the best startup pitches in your opinion? Find 2-3 best inspirational examples. 0
Question What can your startup community look like? Which values will you share? Who will join you and why? 0
Question Why is it difficult to listen and hear others? Why is this so important in startup/investors relationship? 0
Question What are the most important psychological aspects of investor/founder relationship? 0
Question Test questions for exam preparation within this section 0
Question What are the crucial parts of the pitch deck? 0
Question What is a work/life balance for a startup founder? 0
Question How does stress management can be used by a startup founder? 0
Question Create your own time-management rules 0
Question What are the innovative technologies that you are going to use in your startup? 0

Section 3

Activity Type Content Is Graded?
Question What is VUCA and BANI reality for entrepreneurs? 1
Question What is a professional identity of entrepreneur? 1
Question What is a critical incident in entrepreneurship? 1
Question What are the main strategies of facing critical incidents by startup founders? What are their features? 1
Question What is a concept of “leader and follower”? Why is it important for founders in hi-tech sphere? 1
Question What are the best examples of the actions of entrepreneurs for facing the challenges? Find 2-3 interesting examples. 0
Question What is for you to be a startup founder? How does it reflect on your identity? 0
Question Create the identity profile of a famous entrepreneur that inspires you. How does it look? Why all these roles help person to be a success? 0
Question What does uncertainty provide for the startup? How to use the uncertainty for achieving new goals? 0
Question Who are you – a leader or follower? Why? How can a founder combine both these roles? 0
Question Test questions for exam preparation within this section 0
Question Is uncertainty good or bad for a startup founder? Why? 0
Question What are your main strategies of facing critical incidents in entrepreneurship? What are the strong and weak sides of those? 0
Question Do you think being entrepreneur is easy or hard? Why? When do you think it is easier – in the beginning or in some years of practice? 0
Question What are the psychological factor of failure of major of startups within the first year in your opinion? 0
Question What are the main critical incidents that a startup founder must face? 0

Final assessment

Section 1

  1. Create your hard-skills map and show what is a potential of the development of these skills.
  2. What will you do for the development of these skills in future?
  3. Evaluate your own startup readiness using the tools of the course
  4. Evaluate the readiness of your pair companion and give some recommendations that you suppose will be useful for him/her.

Section 2

  1. Present your startup (elevator pitch + standard investors’ 3 minutes pitch)
  2. Present the innovative technologies that you are going to use in your startup? Why are they innovative?
  3. Present your concept of life/work balance of entrepreneur. Which tools of time management and stress management will you use?
  4. Present you networking concept. What are your values? Which values can you propose to others?

Section 3

  1. Present your type of entrepreneurial identity and describe which strategies you will use for facing critical incidents
  2. Create your identity profile. How will different identities create cooperation effect for your future effectiveness?
  3. Find the example when you managed to face the challenge or situation of uncertainty effectively. Why did you manage?

The retake exam

Section 1

Section 2

Section 3